Our products are guaranteed for the use for which they were produced. If a product does not meet what may be expected  in any way, you can return it. We will then arrange for a replacement.

If desired, you can make a contract with Halbach Medical. We will respect the agreed conditions for the agreed period.

Hoewel wij binnen Halbach Medical onze eigen leveringsvoorwaarden hanteren, zijn we ons ervan bewust dat inkoopvoorwaarden in een aantal gevallen conflicterend of in strijd kunnen zijn met de door ons gehanteerde verkoopvoorwaarden. Dit is in de meeste gevallen niet onoverkomelijk en leidt in de regel niet tot patstellingen.

Phishing is a popular form of cybercrime in which criminals pose as a trustworthy organization to obtain confidential information or payments. This is often done via emails or messages that appear official.

Did you receive an email or message from Halbach Medical you don't trust? Please contact us directly via our official contact details (do not reply to the email in question!) and inform your IT department immediatly so that they can investigate the message and take any necessary steps.

Important points to consider:

• Halbach Medical only has a Dutch bank account. We never request payments to a foreign account. Any instruction requesting a payment to an account outside the Netherlands is from scammers.
  
  
• Do not trust emails stating that Halbach Medical’s bank details have changed.
  Our bank details do not change without reason. If you receive such an email, contact us immediately.
• Carefully check
  Verify that the email address matches our official contact details.
  We urge you to be vigilant and thoroughly check all details before making any payments. Please note: We are not responsible for payments made to fraudulent accounts.
  
• Recognize suspicious emails
  Check if the email address matches our official contact details. Never click on suspicious links or open attachments in emails. Look for spelling mistakes, unprofessional sentence structure, or unusual salutations like "Dear customer."
  
  
• Never Respond to suspicious emails
  Do not click on links or open attachments in suspicious messages.
  
  
• Inform your employees
  Make sure your financial department and other potentially involved colleagues are aware of possible phishing risks.

At Halbach Medical, we do everything possible to ensure the safety of our customers. If you have any doubts or questions, please contact us via our official contact details.

In consultation with our customer service, the return of incorrectly ordered goods is possible in most cases. It is of course important that the return request is made as soon as possible. For sterile goods, we only take them back if both the inner and outer packaging are undamaged.

Voorraadartikelen worden indien gewenst (voor 12:00 besteld), de volgende dag afgeleverd.

Bij bestellingen onder de € 250,00 gelden in de regel orderkosten van € 17,50, tenzij anders overeengekomen. 

Yes! Since March 1, 2024, it is also possible for companies located in the Netherlands to order our products via the webshop.

Take a look at our webshop

Alle producten die door ons geleverd worden zijn CE gecertificeerd en worden geleverd conform de MDR richtlijnen. Op Eudamed Databases kunt u hier eventueel meer informatie over terug vinden.

Halbach Medical is ISO 9001 and ISO 13485 certified through its parent company Diagramm Halbach.

Would you like to be kept informed of our product developments? Call us or send us an email with this request. Our email address is: info@halbachmedical.nl

We also recommend to keep a close eye on our website and Linkedin page to follow recent developments.

Isometric paper is divided into 5/25 mm equilateral triangles. This forms a grit that makes it a lot easier to create isometric designs. Graphic designers, architects, constructors and technical draftsmen often use this paper, especially for making 3D sketches.

Take a look at our range of Isometric paper